Privacy & cookies
Our privacy and cookie policy is being finalised with our legal adviser and will be published here before launch. It will explain what we collect, why, how long we keep it and your rights under UK and EU data protection law.
What others can see
- Your public profile, services and the reviews on your orders.
- What you post in a public community. Posts in a private or invite-only community are seen by its members.
Payments
- Card payments are handled by our payment provider — Minechain never sees your full card number.
- We keep a record of every payment, order and Reward Credits movement, so balances are always accurate.
- To pay out your pounds, we ask only for the bank details we need.
Your controls
- Edit your profile and notification settings at any time.
- Delete your account from Settings.
- Under UK data protection law you can ask to see, correct or delete your data — contact Support.
Cookies
- We use cookies to keep you signed in and to keep Minechain secure.
- The full policy will list every cookie we use and what it is for.
Premium content
When you unlock a creator’s premium post, that creator can see that you unlocked it. We tell you this before you pay, in the unlock window.
The full policy will include this point.
Map data credits
Searching the marketplace by distance (“Within” a number of miles of a town or postcode) uses openly licensed place data. We only use it to work out roughly where a town or postcode district is.
Great Britain — OS Open Names, Ordnance Survey
Contains OS data © Crown copyright and database right 2026.
Contains Royal Mail data © Royal Mail copyright and database right 2026.
Contains National Statistics data © Crown copyright and database right 2026.
Used under the Open Government Licence v3.0.
Northern Ireland — GeoNames
Northern Ireland place and postcode-district data © GeoNames (www.geonames.org), CC BY 4.0.
Used under the Creative Commons Attribution 4.0 licence; we keep only towns, villages and postcode-district centres.